Our contact information
Call Toll-FREE 1-888-808-1337
Send email:
sales@vlana.com
Shipping Information:
Most of the items we sell can be shipped within 2-3 business days, however some can go out the next business day.
Please refer to the particular item page to find out how soon it can be shipped.
Refund, Returns and Cancellation Policies:
Our goal is to keep our customers happy with their purchase.
All items are guaranteed to be as pictured and as described.
Returns are accepted within 15 days since purchase and refunds gladly given upon original item receipt and inspection. The item must be received in same condition as shipped. Please contact us if you have any questions about an item you have received.
There will be restocking fee of 15% if the item will be returned within 16-40 days since purchase. No returns accepted after 40 days of purchase.
Sorry, no returns on personalized (engraved) items.